Critical error

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  lolobeuck2 · Member · Dec 3, 2024 at 9:13 pm

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  Dear wordpress forum,
  I have an old WordPress site built about 3–4 years ago, and it’s currently throwing a critical error. Apparently, it might be caused by one of the recent WordPress updates or possibly a plugin issue.

  ❔ Question: Has anyone else run into this problem recently?

  I’ve already tried deactivating plugins via FTP (as suggested in the WordPress doc: https://wordpress.org/documentation/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus), but it didn’t solve the issue, and I’m stuck because I can’t access the site’s WP-admin…

  Thanks in advance for any insights 🙏
  Much appreciate

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  caimin · Staff · Dec 4, 2024 at 7:08 am

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  Hi, can you let us know which site you need help with? Thanks!

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  lolobeuck2 · Member · Dec 4, 2024 at 12:18 pm

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  Sure!
  https://rc2.health

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  caimin · Staff · Dec 4, 2024 at 3:20 pm

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  Thanks! The site you mentioned is not hosted here at WordPress.com, so we’re not able to offer any assistance. You’ll need to contact your current host, which looks like it could be a company called registrar-servers.com.

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  lolobeuck2 · Member · Dec 4, 2024 at 4:22 pm

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  yeah it is hosted on namecheap with “easyWP”.
  
  As I got this message “Learn more about troubleshooting WordPress.” I thought contacted WordPress was the way.

  Anyway, thanks for replying. If any good resources to recommend, let me know

  Greetings