critical error

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  klm3426 · Member · Sep 29, 2021 at 2:36 pm

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  I can’t access site. Tells me there has been a critical error on your website

  Site: http://www.fireflyvt.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Sep 29, 2021 at 7:07 pm

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  Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  Pulling up your site, it looks like you have a fatal error in your WordPress install. To fix this, reach out to your host’s support for help. They’ll be able to find the plugin or theme that’s causing the error and help you get your site back online. You can reach them here:

  https://www.hostgator.com/contact

  I hope that helps!