Critical Error

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  komarniski · Member · Nov 29, 2021 at 5:28 pm

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  the website just disappeared while i was in recovery mode trying to fix the website

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Nov 29, 2021 at 6:57 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  komarniski · Member · Nov 29, 2021 at 6:58 pm

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  yes its hosted elsewhere just thought I’d see if it was on either end

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  staff-blorbo · Staff · Nov 29, 2021 at 7:17 pm

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  Ok, so that would be a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

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  komarniski · Member · Nov 29, 2021 at 7:19 pm

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  I am aware just thought I’d check all avenues to find out where the issue was