Critical Error

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  cornerstonecareersolutions · Member · Apr 26, 2022 at 1:52 pm

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  Hello, when I try to access or log on to my site, http://www.cornerstonecareersolutions.com, I get an error message saying ‘There has been a critical error on this website.’ and I’m unable to take any action to fix it. Can you please help?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Apr 26, 2022 at 4:04 pm

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  Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is an excellent resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  cornerstonecareersolutions · Member · Apr 26, 2022 at 8:16 pm

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  Thank you, macmanx, for this information!