Critical error after theme update

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  joeljuarez09 · Member · Oct 28, 2020 at 11:25 am

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  I updated the theme of my website to latest version. But now I am getting there has been a critical error on your website error. I do not know why is it? How to solve it?

  Website is https://nwt3k.com/

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  staff-mckluskey · Staff · Oct 28, 2020 at 1:09 pm

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.