Critical error, can’t access my website at all

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  spanishamigosuk · Member · Nov 15, 2022 at 5:30 pm

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  I was updating an eelementor plug in and the screen went blank with this message appearing ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’
  I received an email with a recovery link but when I go to that link the screen is blank, my website is blank and I can’t access wordpress at all to correct this. PLEASE help!! THANKS

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  amiteshg93 · Member · Nov 15, 2022 at 5:45 pm

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  Hello there,

  What is the URL for the site you’re referring to?

  Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

  Thank You! :)

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  spanishamigosuk · Member · Nov 15, 2022 at 5:50 pm

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  Thanks I think it is open source, will try your link thanks!

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  spanishamigosuk · Member · Nov 15, 2022 at 6:01 pm

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  I tried the link you provided but I can’t get to the actual forum is it possible to get help in this forum? the url is https://spanishamigos.co.uk/ Thanks!

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  themagicrobot · Member · Nov 15, 2022 at 6:42 pm

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  This forum is for free sites hosted at WordPress.com, You need to register an account (top right) at https://wordpress.org/support/forums/ to post for help on the .org forum. It has no connection with this forum.