Critical Error Help Needed

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  jklefevre · Member · Jun 5, 2023 at 9:14 pm

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  Critical error on a site – when I access WP admin, everything is gone – pages, etc. Tried restoring older site using JetPack, but it didn’t work. It says that there are 22 pages published, but none are visible and I can’t see my theme.

  The blog I need help with is: (visible only to moderators and staff)

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  thesacredpath · Member · Jun 6, 2023 at 6:03 am

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  Hi there, I have checked your site, and the Zele theme you are using is causing memory exhaustion errors. I have temporarily set you back to the Twenty Twenty Two theme and the site and dashboard are working again now properly.

  Did you just install and activate the Zele theme? In checking, I see you are on version 1.0.6, and the latest version appears to be 1.1.3, so log into your Envato account and get the latest version and install that and then activate it and that hopefully will fix the issue. If not, I would suggest contacting the theme developer. For reference, here is the link to the Envato forum posting that discussed the issue and and the suggested update.