‘Critical Error Message’

• 

  jordansteel · Member · Dec 13, 2023 at 1:58 am

  • Copy link
  • Add topic to favorites

  I’ve been receiving a ‘critical error message’ and now a 404 not found message on my website. I had installed and uninstalled woocommerce and woopayments, and now it seems like i can’t access my website at all. I’m also getting a message that says jetpack cannot connect to my site. Any advice or insight would be appreciated.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  dragstor · Member · Dec 13, 2023 at 12:59 pm

  • Copy link

  Hello! 👋🏼

  I checked your site, and it looks like it is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here: https://wordpress.com/support/com-vs-org/).

  You can find more details on your hosting provider here: https://whohosts.pro/steelwoodworks.net

  💡 Please note — this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

  I suggest asking your question in the WordPress.org support forum:

  • https://wordpress.org/support/forums/

  There is an excellent community of WordPress.org users who can help you.