Critical Error message after stopping a Restore Backup process

  • Unknown's avatar
    andreaskyriakou82 · Member ·

    I can no longer access my site or my dashboard.
    My website is : andreaskyriakou.comThe error message is “There has been a critical error on this website.”
    Windows 11

    Background:
    I was trying to clone my site to use as a template for a new site under a new domain name. During the process I accidentally launched a Restore Backup process using a plugin. I was trying several different plugins, as I was having trouble, and unfortunately don’t remember which one it was. I stopped the process, but then received an error message similar to “your server is running php version 5.6.1 but wordpress 5.9.1 requires at least 5.6.20”. Now when attempting to directly access my site or access my Dashboard through wp-admin/ the error message reads “There has been a critical error on this website.”

    I obviously fucked something up pretty badly, and I greatly appreciate any and all help !

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    What is the URL for the site you’re referring to?

    Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

    Thank You! :)

  • Unknown's avatar
    andreaskyriakou82 · Member ·

    Hello and thanks for replying.

    The URL for the site is : andreaskyriakou.com

    It is hosted through OVH and I use WordPress. I’m not sure, through, if you would consider it a WordPress.com website.

    Thank you in advance for your time.
    Andreas

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    You can also look at the troubleshooting guide here:
    https://wordpress.org/support/forum/how-to-and-troubleshooting

    In addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums

    Hope this helps! :)

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