Critical Error Message on Website

  • Unknown's avatar

    Hi! I was running some updates on my plugins that said they were activated but needed updated and somewhere along the way, I was locked out. I can’t access the website at all. There is an error message that comes up anytime you try to access the website that says “There has been a critical error on this website. Please check your site admin email inbox for instructions.” but we haven’t received any emails pertaining to this.

    Any assistance would be helpful!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there,

    What is the URL for the site you’re referring to?

    Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

    Thank You! :)

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