Critical error on my site

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  aimeidevbeki · Member · Nov 17, 2021 at 9:16 am

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  My site says ‘critical error on site’ whenever I try to load the site or the wordpress admin dashboard. Then it adds a link that says ‘learn how to troubleshoot wordpress’. What do I do please?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aimeidevbeki · Member · Nov 17, 2021 at 10:03 am

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  modlock

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  logosom · Member · Nov 17, 2021 at 10:53 am

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  Hi there!

  I’ll be happy to help, but can you share the URL of your site, please?

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  etinosaaa · Member · Nov 18, 2021 at 9:51 am

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  Ok, thanks. The URL of the site is http://digitaltrainingafrica.com.ng/

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  aleone89 · Staff · Nov 18, 2021 at 10:22 am

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  Hello there,

  It looks like this site is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  If you’re experiencing downtime, you’d need to reach out to the hosting provider who may be able to find out which plugin is causing the issue there.