Critical Error on My Website

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  inthealthgroup · Member · Jun 21, 2021 at 2:44 pm

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  Hi,
  I am not able to see my website anymore. I get this error,
  ‘There has been a critical error on this website. Learn more about troubleshooting WordPress.’
  I am not able to solve it. Would you please let me know what to do, please.
  Thank you.

  The site I need help with is inthealthgroup.wordpress.com.

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  staff-blorbo · Staff · Jun 21, 2021 at 6:33 pm

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  I don’t see anything particularly wrong with the site you listed: https://inthealthgroup.wordpress.com

  What is the URL of the site with the problem?

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  shaltami2 · Member · Jun 23, 2021 at 2:54 pm

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  Hello

  My website walmartonlinemall.com There has been a critical error on this website.
  I would like to resolve this issue

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  helper-heroponriki · Member · Jun 23, 2021 at 5:54 pm

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  It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  The WordPress.org forums are a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

  You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

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  shaltami2 · Member · Jun 23, 2021 at 9:03 pm

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  Hi

  My website walmartonlinemaii.com, has been a critical error on this website.

  I would like to resolve this issue

  Regards

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  staff-blorbo · Staff · Jun 23, 2021 at 10:30 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/