Critical error on site

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  lakesidetheatre · Member · Feb 3, 2023 at 1:57 pm

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  I am unable to access the website including the recovery mode or back end to follow any troubleshooting which I’ll need guidance for please.

  Self-declared URL: https://lakesidetheatre.org.uk/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Feb 3, 2023 at 4:02 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It means we’re unable to help with this site.

  That said, I can visit the site ok without hindrance.