critical error on site
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hi My website wont load it comes up with there has been a critical error on this website and the says learn more about trouble shooting WordPress. I log into WordPress with the email address that the notifications are sent to and it says gerpmor instead of flatpackdlr so i have no way of seeing what the issue is. When i try to access via flatpackdrl.ie/wp-admin i get the above notification too. How do i go about resolving this.
many thanks
colmWP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hello –
Looking at that site I can see it’s hosted on blacknight.com. It’s not using our managed hosting environment from WordPress.com.
For help, I would contact them first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/
On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.
All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process.
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