Critical error on the website.

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  akshayphaedon · Member · Apr 13, 2023 at 7:53 pm

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  I am receiving ‘There has been a critical error on this website.’ and cannot access my WordPress dashboard. I would appreciate if you could help me with steps to resolve this. Thank you.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 13, 2023 at 11:05 pm

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  Hi @akshayphaedon, your site isn’t on our services, but maybe we can point you in the right direction. Can you contact your host (GoDaddy) for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.

  Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.

  Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!