CRITICAL ERROR ON WEBSITE

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  ojt8235 · Member · Apr 19, 2023 at 1:55 am

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  Please help us find way on how to recover our website. It says There has been a critical error on this website.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 19, 2023 at 8:34 am

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  Hey there, can you send a link to the site?

  Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using DIY WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.

  If it is definitely hosted somewhere else, we’d recommend contacting your host first, and asking for help with this troubleshooting guide. Then if you need more help, try searching and posting in the forums for the free WordPress software: https://wordpress.org/support/forums/

  Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

  Cheers!

• 

  supernovia · Staff · Apr 19, 2023 at 8:34 am

  • Copy link

  Hey there, can you send a link to the site?

  Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using DIY WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.

  If it is definitely hosted somewhere else, we’d recommend contacting your host first, and asking for help with this troubleshooting guide. Then if you need more help, try searching and posting in the forums for the free WordPress software: https://wordpress.org/support/forums/

  Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

  Cheers!