Critical Error on Website

  • Unknown's avatar
    calvarylutheranaflc · Member ·

    Our church website (calvarylutheranchurcheverett.com) will no longer open. When I attempt to open the website it only says this:
    ‘There has been a critical error on this website. Learn more about troubleshooting WordPress.’

    Any help you can give would be much appreciated.

    Self-declared URL: http://everettcalvarylutheranchurch.com/
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We thank you for reaching out with your issue. We understand that you’re experiencing trouble with your WordPress site, however, because your site is hosted by another provider and uses the free, open-source version of WordPress, our ability to directly troubleshoot and assist with your issue is limited. This is because our managed hosting service at WordPress.com allows us to directly investigate issues only with sites that we host.

    You can learn more about our managed hosting here: https://wordpress.com/hosting/

    However, what we can offer as immediate assistance is a solution to your hosting dilemma: a move to WordPress.com. We have an easy-to-use migration plugin that can help you transfer your site smoothly.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Lastly, we’d like to share with you a great resource that can further help with your current situation – the community support forums for the open-source version of WordPress software. The community there may have experienced similar issues and knows how to handle them, so they are in the best position to assist you.

    Here is the address to that forum:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    We hope this information proves useful, and we wish you good luck in resolving the issues with your site.

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