Critical Error on website

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  litvox · Member · Sep 10, 2020 at 9:35 am

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  I need help. I’ve been building my business site for weeks now and after attempting to login this morning I’m receiving the following message – ‘There has been a critical error on your website. Please check your site admin email inbox for instructions.’

  There is nothing in my recovery email. Or in my Spam. I can’t access anything.

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  kokkieh · Staff · Sep 11, 2020 at 7:40 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums

  You can also see the documentation for your version of WordPress on this error here:

  https://wordpress.org/support/article/common-wordpress-errors/