critical error on wordpress admin site

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  ysun201e96f80be · Member · Jul 1, 2024 at 10:19 pm

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  Hello, We wanted to update our elementor plugin and wordpress version, but upon updating both of them, we were shown the critical error message for the wordpress admin site. We can not access the admin email to get the instruction we need to recover the site. Please help us get back into the admin website so we can restore our site through a backup.

  Self-declared URL: https://www.met.bank/wp-admin/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  mgozdis · Staff · Jul 4, 2024 at 8:24 pm

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  Hi there! Sorry to hear about the troubles you are experiencing with your site. It appears the site is hosted with Digital Ocean so we would not able to assist with resolving any errors directly. We recommend reaching out to their support if you are still having problems.
  
  If looking to move to WordPress.com, let us know! We’re offering free migrations for a limited amount of time.