Critical error on wordpress admin website

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  thegoodbaddad · Member · Nov 3, 2022 at 7:40 pm

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  I’m getting the following error when attempting to log in to my site:
  ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

  I cannot locate any email that explains how to correct this…

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Nov 3, 2022 at 11:37 pm

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  Hi there,

  We can’t help directly because we don’t host goodbaddad.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (iPage Hosting) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!