critical error on your website

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  iteauderose · Member · Sep 22, 2020 at 5:56 am

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  I try to open our website and it comes with this error.

  it is saying “please check your Primary Site’s Jetpack connection”/

  how can I fix it?

  The blog I need help with is: (visible only to logged in users)

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  cintiamillan · Member · Sep 22, 2020 at 6:21 am

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  Hi there :)

  Please reconnect your Jetpack site to your WordPress.com account by following these instructions:

  Jetpack

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  cintiamillan · Member · Sep 22, 2020 at 6:45 am

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  Follow here the original conversation:

  https://wordpress.org/support/topic/primary-sites-jetpack-connection/

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  iteauderose · Member · Sep 22, 2020 at 8:41 am

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  Hi, I cannot access my site to check the settings. Dashboard is not showing when i enter wp-admin is shows “There has been a critical error on your website. Please check your site admin email inbox for instructions.”

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  galois · Member · Sep 22, 2020 at 8:43 am

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  Hi, @iteauderose
  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  Cheers.