‘Critical Error on Your Website’

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  aelnakady · Member · Oct 26, 2022 at 4:42 am

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  Hi there!

  I just set up my website through Bluehost and WordPress. After the initial setup and trying out some themes, my website crashed after installing a new theme. I’m not able to access the WordPress backend. The error message displayed is:

  ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

  However, I didn’t receive anything in my email. How can I reset my webpage or revert it to a previous state?

  Any help is appreciated.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  ryrhino00 · Member · Oct 26, 2022 at 5:11 am

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  Hi,

  This forum is for sites hosted with wordpress.com

  Bluehost uses wordpress.org which is different than wordpress.com

  If you would like to read about the differences between .com and .org please read this

  https://wordpress.com/support/com-vs-org/

  Please contact Bluehost for help

  https://www.bluehost.com/help/article/contacting-support

  If they are unable to help please create an account and use the wordpress.org forum for help

  https://wordpress.org/support/forums/

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  aelnakady · Member · Oct 26, 2022 at 5:30 am

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  Thanks, Bluehost was able to help!