critical error on your website, message.

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  floorplansc · Member · May 5, 2022 at 4:29 am

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  Cannot login to my admin portal.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · May 5, 2022 at 4:51 am

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  Hi there!

  Would it be possible for you to let us know the URL to the site?
  Having that information will help us give advice more effectively.

  Thank you :)

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  floorplansc · Member · May 5, 2022 at 5:06 am

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  floorplansc.com

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  amiteshg93 · Member · May 5, 2022 at 5:23 am

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  Hi there,

  The website you’ve posted is site is using open-source WordPress software (from WordPress.org) and hosted with NameCheap and this forum is for the hosted WordPress.com platform.

  These two are very similar, but very different things.
  https://wordpress.com/support/com-vs-org

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum.
  https://wordpress.org/support/forums/

  Hope this helps! :)