Critical Error uploading plug-ins

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  martingwilliams · Member · May 30, 2023 at 12:08 pm

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  I’m receiving a critical error when trying to upload plugins. I have a business subscription which should allow me to upload plugins.

  The blog I need help with is: (visible only to moderators and staff)

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  machellie · Staff · May 30, 2023 at 7:27 pm

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  Hi there, @martingwilliams!

  Thanks for reaching out.

  You should now be able to upload plugins or install plugins.

  Can you please try adding a plugin for me and let me know if you run into any issues?

  If you are still having issues installing plugins, can you please let me know what plugin you are trying to upload or install?

  Let me know if you have any questions!

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  martingwilliams · Member · May 31, 2023 at 1:32 pm

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  Hi

  I can’t upload any plug-in it seems.

  Installing plugin from uploaded file: wp-asset-clean-up-pro-v1.2.3.2.zip

  There has been a critical error on this website. Please check your site admin email inbox for instructions.

  Learn more about troubleshooting WordPress.

  Installing plugin from uploaded file: woocommerce-gateway-stripe.7.4.0.zip

  There has been a critical error on this website. Please check your site admin email inbox for instructions.

  Learn more about troubleshooting WordPress.

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  machellie · Staff · May 31, 2023 at 1:47 pm

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  Hi there, @martingwilliams!

  Thank you so much for the detailed information here.

  This is now fixed. You can install plugins on your site. I did install WooCommerce Stripe Gateway as a test here on your site. You can now add additional plugins to your site here:

  https://wordpress.com/plugins/westendkids.co.uk

  Let me know if you need any additional help!