‘critical error’ upon login

  • Unknown's avatar
    contact9d94a52a78 · Member ·

    Hello – When I sign into Bluehost to get to my WP site, I am unable to get into my admin dashboard. I get an error message saying ‘There has been a critical error on your website’. There is a link under that message that leads to ‘debugging in WordPress’. I have no idea how to solve this and get back into my dashboard. Can you help?

  • staff-totoro · Staff ·

    Hi there,

    The site mindandbodylifestyle.com appears to be a self-hosted WordPress (also called “.org”) site, and not a site on WordPress.com.

    To clarify, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: http://wordpress.org/support/

    You may also wish to contact your host’s support team for more assistance:

    Hope that points you in the right direction!

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