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Forums / Critical error when transferring site

Critical error when transferring site

  • Unknown's avatar
    deb0baabcfc5b99 · Member · Oct 22, 2024 at 5:28 pm
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    I followed the instructions on wp.com to migrate a .org website to .com using All In One Migrate.

    As soon as the migration is completed, I’m logged out of the site, and when logging in again, the domain is missing in wp.com and I’m getting a critical error when trying to access any part of the dashboard.

    Please can someone assist urgently

    domain is hubvacations.online

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mgozdis · Staff · Oct 22, 2024 at 6:54 pm
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    Hi there! It looks like the AIOWPM backup you imported had a different user role for the owner’s account. It was set to partner instead of administrator.

    I’ve reset the role and reconnected your account and the owner’s to Jetpack. You may need to clear browser cache after this. The critical error also appears to be related to the broken Jetpack connection after the AIOWPM import.

    Let us know if you are still having issues accessing the site or getting critical errors anywhere still and we’ll be happy to help :)

  • Unknown's avatar
    erlancarlos · Member · Nov 9, 2024 at 5:45 am
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    Oi, estou passando pela mesma situação após a migração com o All In One, poderia me ajudar por gentileza?

    Olhei os logs e parece ser algo com a conexão do Jetpack.

    Meu site é https://kingsdown.com.br/

  • Unknown's avatar
    druesome · Staff · Nov 9, 2024 at 7:20 am
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    @erlancarlos we have fixed your site’s Jetpack connection as well. Can you please check again?

  • The topic ‘Critical error when transferring site’ is closed to new replies.

Tags

  • account
  • Domain
  • Jetpack

About this topic

  • In: Support
  • 4 participants
  • 3 replies
  • Last activity 1 year
  • Latest reply from deb0baabcfc5b99

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