Critical Erroron My Website

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  shuddles6 · Member · Jan 26, 2024 at 4:40 pm

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  I’m no longer able to access my WordPress site and dashboard due to a reported critical error. I’ve been told that it may be due to a faulty plugin, but I can’t access my plugins so is there a way to deactivate my plugins remotely?

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jan 29, 2024 at 4:49 pm

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  Hello!

  Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

  Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

  I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.