Cropped and resizing images doesn't work

  • Unknown's avatar

    When I resized an image- and cropped it. It comes up as 404

    how do I fix?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I just did some testing and was able to upload a file and crop it using our tool without any issue. Are you still having the same problem, or has it gone away?

    If you’re still having the same issue, could you please walk me through step-by-step as to how you go through the process and you get to the point where you’re getting the 404 error? I did get the same error that you did off of the link you provided, but I also found a similarly-named image in your media library:

    Is this the image you were trying to link?

    Let me know!

  • Unknown's avatar

    HI
    If you crop it and then resize it. and push update. It breaks pretty continously.

  • Unknown's avatar

    Could you walk me through the exact steps which you’re taking wherein the image is coming up as a 404 error? From which page you go to in order to upload your image, where you click on what for each step to crop and resize, etc.

    If it would help, you can take screenshots and upload them to your media library. If you’re not familiar with the process, here’s how to take a screenshot:

    Take a Screenshot

    Thanks in advance!

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