Cropping Tool Doesn't Appear
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I’m trying to crop an uploaded photo for my header. I’ve done it in the past without problems – but for some reason, the crop tool or box is not appearing once the image loads. I tried just hitting “crop and publish” to see what would happen, and it took just the upper portion of the photo. I tried today with 2 or 3 different JPEG files, 3 or 4 MBs in size. Can you help?
Blog url: http://writearoundnow.wordpress.com/The blog I need help with is: (visible only to logged in users)
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I’m trying to crop an uploaded photo for my header. I’ve done it in the past without problems – but for some reason, the crop tool or box is not appearing once the image loads. I tried just hitting “crop and publish” to see what would happen, and it took just the upper portion of the photo. I tried today with 2 or 3 different JPEG files, 3 or 4 MBs in size. Can you help?
Blog url: http://writearoundnow.wordpress.com/ -
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(1) Try clearing your browser’s cache:
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html(2) If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading to the most recent stable version of your browser.
(3) Try with all browser extensions or add-ons temporarily disabled.
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Thanks – I cleared out my cache and cookies and it looks like compatability mode is turned off for my blog – but still not seeing the crop tool. I wonder why this happened recently? Never had a problem with it before…
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We’re just staring out and have exactly the same problem with the cropping tool. We’ve tried reducing file size of images but this doesn’t help. Any advice please?
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@writearoundnow
Thanks for letting us know you are using IE9.@rojoart3
Exactly which browser and version of it are you using. If you aren’t sure click here to find out > http://whatsmyuseragent.com/ -
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Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
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