CSR to SSL Help

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  islandmomlife · Member · Feb 17, 2017 at 5:00 am

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  I purchase SSL Add-On from flywheel

  The CSR was emailed to me.

  I download the CSR from my email BUT I do not know how to upload it to your SSL provider (wordpress) to regenerate the certificate

  islandmomlife.com is my domain

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Feb 17, 2017 at 5:21 am

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  Hi,

  Your site happens to be hosted with Flywheel which is a hosting company outside of WordPress.com. (If you’re not sure what the difference is, the following article explains in detail: https://en.support.wordpress.com/com-vs-org/) Unfortunately, we only offer support for WordPress.com sites in this forum.

  You may want to contact Flywheel for assistance. I am going to add the tag “modlook” to the thread so that a staff member can get back to you, in case there is anything they can do to help.

  Best regards

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  carlalberto · Member · Feb 17, 2017 at 5:39 am

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  Hi islandmomlife,

  It seems you site is hosted in Flywheel so the best support that can help you is through them.

  I’ve also checked their docs, you might see you answer here – https://getflywheel.com/wordpress-support/category/simple-ssl/

  Or better yet, get in touch with their support team here – https://app.getflywheel.com/login

  Please let me know how it goes ok?