CSS Style sheet/template issue

  • Unknown's avatar
    webmasterbchal7 · Member ·

    Our site: Brookdale.org.

    Each day, around 7am, our site seems to lose all of it’s formatting on the home page, which in turn throws the entire site “out-of-whack”, and “404” then appears on every landing and sub-page in the site.

    A process of elimination seems to point at the WordPress CSS plugin, which is the only plugin that when “re-set” seems to bring the site back up properly. This has been happening for the past two months, and we have discussed the issue with GoDaddy, who claims that it could be WP’s CSS system being infected or perhaps corrupt.

    I would like to send you a screen-shot of the home page to someone showing what it looks like when the site goes down, and the HTML text page which might help you to see what may be causing this problem. Another clue is that this happens almost exactly the same time each morning, around 7-7:15am EST. Sometimes in about a half hour, the system will reset itself, but most of the time I have to manually go into WordPress and reset the WordPress SEO plugin if the site does not correct itself.

    Since I am not a technical developer, I have no way of figuring out what is causing this problem. I would appreciate getting a call from a WordPress Tech asap — then I can send her/him the html txt file so they can see what’s happening.

    My tel # [redacted] I’m sure it’s helpful to many, but I do not have the technical expertise or experience to understand bloggers information, so a phone call would be greatly appreciated.

    Thank you very much!

    Paul
    [redacted]

  • Unknown's avatar
    jackiedana · Member ·

    It looks like your site Brookdale.org is hosted on GoDaddy, rather than at WordPress.com, even though your site is running the WordPress software.

    As such, we at WordPress.com have no access to your site and cannot assist you with this issue.

    For an explanation of the differences, please see:
    http://en.support.wordpress.com/com-vs-org/

    You may wish to check with the WordPress.org forums to see if someone there has a solution for you:
    http://wordpress.org/support/

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