CSV uploading

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  carmendonise91 · Member · Feb 27, 2021 at 9:46 pm

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  I’m not able to upload product by a csv file. There is a mistake like ‘Sorry, this file type is not permitted for security reasons”
  Could you analyze my case?

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  mrsdianatoma · Member · Feb 28, 2021 at 10:12 am

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  Hi there,

  Are you please able to provide the URL of the website you are referring to?

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  carmendonise91 · Member · Feb 28, 2021 at 10:59 am

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  Hi,
  yes, the url is https://garoshop.eu/
  Could you check it?
  thanks

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  mrsdianatoma · Member · Feb 28, 2021 at 11:52 am

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  Thank you for providing the necessary URL.

  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another Web Host, in your case it’s Google. This particular forum you are posting on is only intended for supporting free sites hosted here at WordPress.com.

  For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
  https://wordpress.org/support/forums/ and you can also make use of resources found at https://wordpress.org/support/ for sites using the open source WordPress.org software.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  I hope this helps with pointing you in the right direction to find the solution for your issue.

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  nicolajt92 · Member · Mar 4, 2021 at 6:57 pm

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  Im having the same problem, i cant add my csv file, for security reasons ?? what ever that means lol…..

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  staff-mckluskey · Staff · Mar 5, 2021 at 9:38 am

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  @nicolajt92, please reach out directly via https://wordpress.com/help/contact with more details. Our support team will have a look and help you out.