Currency

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  lakarkija · Member · Sep 17, 2024 at 10:39 am

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  Hi,
  I’m considering upgrading to a paid plan.
  – But my currency is IDR when I need it to be AUD (I gather I started my account while on holiday in Bali :)
  – So the instructions say to raise a support request but all I could find was a very repetitive robot telling me I’d need to upgrade my plan to get help from a human.
  – Catch 22

  May I suggest that a request be raised to consider whether the robot’s response to a currency change request from an unpaid plan/user could be enhanced to include the option to raise a topic in the support forum? It would help others like me who don’t instantly grok “the way we do things around here”.

  It would also be very nice if my currency could be changed from IDR to AUD. Please :)

  Thanks in advance. Steve

  The blog I need help with is: (visible only to logged in users)

• 

  staff-dpwordpress · Staff · Sep 17, 2024 at 12:40 pm

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  Hi @lakarkija,

  Thanks for reaching out! Yes, you are correct; the account currency change is a task that our support team has to complete for you.

  I made the change now, and your account is set up with AUD from now on. And thanks for your suggestion! We will consider :)

  Cheers,