Currency Change

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  rockieontheroad · Member · Mar 28, 2019 at 12:05 am

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  Please change my currency from RUB to USD, so I may purchase a Premium Plan. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 28, 2019 at 1:03 pm

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  Hi there,

  I have successfully changed your account’s currency to USD.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  rockieontheroad · Member · Mar 28, 2019 at 7:29 pm

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  Thanks for changing the currency.

  Yesterday the Dashboard stopped allowing me to do anything. I was hoping buying a plan would make the site usable again or just offer more support. I still can’t do anything; it just says the site can’t be reached. I can still able to visit the url with no issue. Is there a way to get the dashboard to work? Or is there someone I need to contact? Thanks.

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  themagicrobot · Member · Mar 28, 2019 at 8:03 pm

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  But you’re posting into the WordPress.com support forum when your site isn’t hosted here. Buying a Premium plan here would mean creating a new site and transferring your content over. Is that something you want to do? The correct support forum for your GoDaddy site is https://wordpress.org/support/

  WordPress.com vs. WordPress.org

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  rockieontheroad · Member · Mar 28, 2019 at 8:24 pm

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  Thanks for responding! It’s actually my Dad’s blog that I just help him with I’m just completely lost and trying to figure out how to get his blog back up.

  I honestly don’t know. I was directed here by WordPress. I spoke with GoDaddy, yesterday and they said the problem is not on their end. I’ve always done everything through wordpress.com, I thought wordpress.org was for a software version. Is this not accurate?

  I really appreciate your help!

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  themagicrobot · Member · Mar 28, 2019 at 8:29 pm

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  Perhaps if you log out of ths WordPress.com account and log in with the correct credentials you might have more luck http://rockieontheroad.com/wp-login.php?

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  supernovia · Staff · Mar 28, 2019 at 10:07 pm

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  @rockieontheroad, I can confirm rockieontheroad.com is hosted at GoDaddy. You might have been using our interface to manage the site though, through Jetpack.

  Right now the entire site is unreachable for me: rockieontheroad.com

  I get an SSL error, and you would indeed to clear that up with GoDaddy.

  Once that’s fixed, though, we can likely help you reconnect Jetpack, which would then allow our interface to work again. Want to give that a go?