Currency confusion

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  quitereadyforanotheradventureblog · Member · Aug 30, 2017 at 3:40 am

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  I opened my account in the UK and GBP is my preferred currency. Untill now I have been on the free plan but was looking to upgrade. I am currently travelling in Cambodia but for some reason the plans are showing up in New Tiwan Dollars which I don’t understand at all. Would it be possible to change it so I can see how much the plans would be in GBP?

  The blog I need help with is: (visible only to logged in users)

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  jameshelps · Member · Aug 30, 2017 at 6:22 am

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  Hi there,

  You’ve assigned the tag ‘modlook’ to this discussion and that was the right thing to do. Only staff can change the currency on your account.

  The staff will get to this post in due time. If you haven’t already be sure to subscribe to this topic. You can do so by clicking ‘Subscribe to Topic’ found on the right. This will ensure that you receive an email as soon as you receive a reply on this thread.

  Hang in there,
  James

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  gemmacevans · Member · Aug 30, 2017 at 8:32 am

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  Hello,

  Would it be possible to change it so I can see how much the plans would be in GBP?

  Sure! I’ve changed your account currency to GBP.

  I hope this helps :)

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  quitereadyforanotheradventureblog · Member · Aug 30, 2017 at 8:36 am

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  Thank you it does, any idea why it was showing in NT$?

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  gemmacevans · Member · Aug 30, 2017 at 10:34 am

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  any idea why it was showing in NT$?

  Account currency is based on your location. If you were using a proxy or VPN when you created your account, that could explain why another currency was chosen. If not, it’s likely there was a glitch.