Currency error to upgrade to a paid plan: no humans around to help!

• 

  popati · Member · Aug 23, 2024 at 8:05 am

  • Copy link
  • Add topic to favorites

  Hello, I want to upgrade to a paid plan, but the currency is in R$, I’m not sure why because I have ever lived over there. I would like to change the currency to euros, but the chat bot won’t let me contact a human because I am not currnetly using a paid plan: it’s literally impossible to make this request anywhere on the website. Anyone have any advice? Thanks

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-zinnia · Staff · Aug 23, 2024 at 5:54 pm

  • Copy link

  Hello –

  Thanks for writing to us. I’ve updated the account to Euros, and you can proceed. Please reply with any other questions or concerns about our hosting plans. The plans, features, and price can be found at https://wordpress.com/pricing/

  Our free, self-paced resource library is designed to help you get going and deepen your knowledge of WordPress.com over time. You’ll find it here: https://wordpress.com/learn/

  Start with these two courses:

  1. https://wordpress.com/learn/courses/getting-started/
  2. https://wordpress.com/learn/courses/intro-to-blogging/