Currency issues on checkout.

  • Unknown's avatar
    nikaartdecor · Member ·

    Hi, could someone please change my account currency to USD as well? Or let me know how to change it if it’s been fixes. Any pricing pages show prices in russian roubles, I need prices to be in USD. I can’t even figure out if I can afford and want the premium level. Also have developers look into it. Such an obvious overlook in UX design. Your help will be greatly appreciated! Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kruttikap · Member ·

    Hi there!

    I’m tagging this thread with ‘modlook’ calling for staff attention.
    Staff can help you in changing the currency from USD to INR.

    Please be patient while someone from the support staff gets back to you on this.
    Subscribe to this thread so you are notified when Staff respond.

    Thanks!

  • Unknown's avatar
    kruttikap · Member ·

    Hi there!

    In earlier reply I bymistakenly wrote currency change form USD to INR instead of russian roubles to USD.

    I’m tagging this thread with ‘modlook’ calling for staff attention. Staff can help you in changing the currency from russian roubles to USD.

    Please be patient while someone from the support staff gets back to you on this.
    Subscribe to this thread so you are notified when Staff respond.

    Thanks!

  • kokkieh · Staff ·

    Hi there,

    I’ve updated your account currency as requested. Please let me know if I can help with anything else.

  • Unknown's avatar
    justjennifer · Member ·

    @kruttikap Thanks for your help here. It is best to develop your own pre-defined answers rather than copy/pasting someone else’s forum reply. This is especially important going forward if you want to develop your own voice when supporting users in our community forums. Please see my earlier reply to you. Thanks again.

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