current templates
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I currently have a Web-Page but I would like to use Web-Press to update my site. Can I use my current template and domain? The web-Page is http://thebridgeprisonministry.com
My blog page keeps popping up but I want to create a new page for our charity
The blog I need help with is: (visible only to logged in users)
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Unfortunately, you are posting to the wrong support forum. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
I was responding to the site I was directed to. I’m surprised there’s no direct support. Am I better off to try a different web-page site that’s a bit more user friendly
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thebridgeprisonministry.com is not hosted by wordpress.COM
WHOIS: Click Here
IP Address: 64.34.131.63
Name Servers:
ns2.rebeltrail.com
ns1.rebeltrail.comIf you want to register a wordpress.COM hosted site then see here https://en.support.wordpress.com/create-a-blog/
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Themes are not transferable. The only themes that can be used on wordpress.COm hosted sites are found here https://wordpress.com/themes/ The instructions for importing content are here https://en.support.wordpress.com/import/
Here’s how to purchase an upgrade and domain map to a URL you already own.
All wordpress.com blogs are on .wordpress.com subdomains.
WordPress.com does not accept domain transfers but mapping an existing domain is possible.Domain forwarding is not supported and as wordpress.COM hosted sites do not have permanent IP addresses it will fail.
Domain mapping is not done free of charge. The charge is $13 per year for mapping an existing domain that you already own.
re: mapping an existing domain
Important Notes Before Upgrading
https://en.support.wordpress.com/domains/#important-notes-before-upgradingIf you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog URL, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/
Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it, and also renew the domain mapping purchase here, each and every year.
NOTE: Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium upgrade bundle.
In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL. If you do not register a .wordpress.com blog URL first then the software supplies the dot whatever URL so you can proceed with your domain mapping purchase.
See https://en.support.wordpress.com/my-upgrades/
Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Your only options for payment are found here http://en.support.wordpress.com/payment/
It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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WordPress.com does not provide an email service for blogs on their subdomains or on custom domains. Please see these support docs:
https://en.support.wordpress.com/add-email/
https://en.support.wordpress.com/email-forwarding/
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