Currently No Follower Email Confirmations & No "# Followers" on Page

  • Unknown's avatar

    This week I have had several people tell me they try to follow by email but never receive the confirmation email…or subsequent posts. They have checked span folders.

    Also, this week my # of followers count has not changed AND the “# followers” no longer appears on my page. I cleared the cache and checked through other browsers, but still no “# followers.”

    Is there perhaps a system-wise problem? Hereis my blog: http://healthyazblog.wordpress.com/
    Blog url: http://healthyazblog.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    As I don’t know how to help you I have flagged this thread for Staff attention.

  • Unknown's avatar
    flycatcher10 · Member ·

    Hi: This is the same issue I’ve been having since I started my blog last week – three requests for assistance has been made. I’ve seen some other threads that are similar to ours

    Timethief also flagged my thread on 8/5/2012 but haven’t received a response from staff yet.

    Is wordpress.com having a system problem with the function of enabling email followers and are not able to resolve?

    Since this same issue is being identified by multiple members, would it be possible for a wordpress staff member to address or bring resolution to the email follower issue? Thanks so much –

    My site is: http://www.oilpastelsbymary.com.

  • Unknown's avatar

    Just to let you know, there is no problem with your blog sending out e-mail confirmations.

    I have just entered my e-mail into your Follower widget and I instantly received

    Hi.

    You recently signed up to follow this blog’s posts. This means once you confirm below, you will receive each new post by email.

    To activate, click Confirm Follow. If you believe this is an error, ignore this message and nothing more will happen.

    Blog Name: Oil Pastels by Mary
    Blog URL: http://oilpastelsbymary.com

    So the issue isn’t with WordPress.

  • Unknown's avatar
  • Unknown's avatar
    flycatcher10 · Member ·

    Hi Ardpete: Thank you for your note, you are a member of wordpress.com and I do indeed see that you have become a follower.

    My specific issue has to deal with people who aren’t members of wordpress.com and coming in from another site. While they are able to register to follow by email, no email confirmation notification is being sent to them, no is my website notified that they have signed up.

    It’s the folks who are not wordpress.com members where the problem lies.

    Thanks for checking this, but problem still persists.

  • Unknown's avatar

    Sorry I should have noted I used an e-mail that wasn’t registered to a WordPress.Com account obviously, and I received an e-mail confirmation. :)

  • Unknown's avatar
    flycatcher10 · Member ·

    Well now Ardpete, this could be very interesting. Thanks for the heads-up and your efforts are very much appreciated.

    I’ll be getting back to the people who contacted me about the issue and see if they can re-register and see if the situation cleared up or continuees to persist.

    Thanks! Mary

  • Unknown's avatar

    And if you received a notification saying I’ve started following your blog using an email address that has nothing to do with WordPress, then you have no problem.

    I actually wasn’t sure if my p.k.howorth e-mail address was linked to a WordPress blog, so you should have another follower from xtreme_hatred that I know for certain isn’t linked.

  • Unknown's avatar

    Just make sure they are entering the correct information, that’s all I can think of :)

  • Unknown's avatar
    flycatcher10 · Member ·

    Thank you Ardpete both of your emails addresses were showing up and I was notified by wordpress support that I have the two requests (that I know of) pending email confirmation.

    So this hopefully covers it. We’ll see once these outside folks confirm.

    Thank you, really appreciate that you took the time to help me out.

  • Unknown's avatar
  • Unknown's avatar

    flycatcher10,
    Thank you for letting me know your experience as well. This has been a little bit of a trial for a couple of would-be followers.

    ardpete,
    Thank you so much for your input. I assume you have since removed your “following” because I am unable to see any new followers added today by email. (I do have had a couple of WP followers which were added today AND a couple of email followers were added over the weekend, so perhaps something changed in the system.)

    I’m still unable to see the # of followers on my page, but that’s not the end of the world.

    Thank you both for your efforts!! I really do appreciate it!!

  • Unknown's avatar
    flycatcher10 · Member ·

    Hi Healthyazblog:

    I created a new outside email and logged into my blog from another computer. I was able to signup as a follower, and also received a confirmation notification at my new email address.

    The individual that has been trying to signup from around where we live, he was able to sign up, but is not receiving a confirmation notification in his email box. He’s doing it at his employer, and we have since figured out that the employer uses an outside spam service and this service has been flagging the emails as spam, thus the emails are not allowed to go to his email box.

    Will find out if this is also the case w/my friend in Greece.

    Hope this helps you. Best to you ~ Mary at http://www.oilpastelsbymary.com

  • Unknown's avatar

    flycatcher10,
    That does help to know. Thanks so much!!

    Cyndi

  • Unknown's avatar

    @healthyazblog With you, I didn’t confirm the e-mail, I just made sure I received one.

  • Unknown's avatar

    ardpete,
    That makes perfect sense. Thanks for letting me know!

  • Unknown's avatar
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