Currently paying for domain & mapping twice

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  llldeelll · Member · Jan 13, 2015 at 7:00 pm

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  The Premium package and domain on the above blog are both about to expire. As far as I can tell, the $99 bundle for Premium – which I have just paid – includes a free domain and domain mapping, yet I’m also being prompted to renew the domain for $26, and map it.

  I don’t want to pay twice, but equally if I don’t renew and pay the $26, I’m at risk of losing the domain, yes?

  Can it be transferred over? Can I do this manually and if so, how? Otherwise, how do I get it done?

  Or do I have to pay both?!

  I hope this question makes sense…

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 13, 2015 at 7:05 pm

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  Hi there,
  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  llldeelll · Member · Jan 13, 2015 at 7:23 pm

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  Thank you very, very much – I love how you can tell I am clueless…

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  timethief · Member · Jan 13, 2015 at 7:24 pm

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  You are welcome and not to worry as Staff will assist you when they work their way forward to this thread.

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  rachelmcr · Member · Jan 14, 2015 at 2:49 pm

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  Hi there,

  Sorry for the trouble! I just made sure your domain is linked to your Premium plan. Your plan and domain are both now renewed through January 22, 2016.

  Please let me know if I can do anything more to help with that. :)

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  llldeelll · Member · Jan 15, 2015 at 7:12 am

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  Rachel, you’re ace. Thank you so much for sorting this out for me!