Cursor too far left in contact form entry fields

  • Unknown's avatar
    ecobwoy · Member ·

    Hi All,

    I am having an issue with the cursor position in the entry fields on my contact forms. It is sitting too far to the left so is subsequently hidden. When the field is clicked on, you have to hit the space bar once then you can see the cursor. Please help! Below is a link to one of my forms.
    https://ecorubbishclearance.co.uk/appliance-disposal-furniture-disposal-mattress-disposal-london/quotes/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    saginpj · Member ·

    Hi there,

    I had a look at your page and gave the form a quick test by entering some sample content. So far, I haven’t been able to reproduce the issue you mentioned. On my end, everything’s working as expected—I can fill out the form without needing to use the space bar, and the cursor doesn’t seem off to the left either.

    Here’s a quick screencast of what I’m seeing on my end.

    Quick question—have you tried clearing your browser cache yet? If not, it’s worth giving that a go. You might also try opening the page in a different browser or switching to a private/incognito window just to see if anything changes. If you’re able to, checking from another device or network could help rule things out too.

    If the issue’s still showing up on your side, could you let me know which device and browser you’re using? It would also be super helpful if you could go to https://www.whatsmybrowser.org/, click the “Copy” button, and send me the link. That’ll give me a clearer picture of your setup so I can dig a little deeper.

    Let’s get this sorted together. Looking forward to your reply!

  • Unknown's avatar
    ecobwoy · Member ·

    Hi there. Thanks a lot for checking it out. I literally just got a fix about 15 minutes ago.

    But if you can, can you help me stop the site from moving side to side on safari mobile browser, and also give me a fix so my menu button doesn’t get squeezed over to the other side under the site name and slogan when viewing it on google chrome android mobile.

    Many thanks…

  • Unknown's avatar
    staartmees · Member ·

    Your site looks fine to me on Chrome for Android.

  • Unknown's avatar
    saginpj · Member ·

    Hi @ecobwoy,

    I just wanted to check in about what you meant when you mentioned the site “moving side to side” on Safari. Could you tell me a bit more about what you’re trying to fix or improve?

    In the meantime, I’ve attached a quick screencast showing how your site appears on Safari for me. Everything looks steady, and the menu also seems to be working fine on my end. Please let me know what exactly you’d like to achieve here so I can better guide you.

    I also noticed that the homepage has quite a bit of content, which makes it feel a bit long and could slow down the loading time. It might help to optimize the page by reducing image sizes or trimming things down a little—this could make the homepage feel more engaging and help it load more smoothly.

    And just a heads-up: since you’re on a Business plan, you’re welcome to reach out directly anytime. You can email us at support@wordpress.com or click the “?” icon in the top right corner of your dashboard and select “Need help?” to chat with us.

    Let me know how you’d like to move forward—I’m here to help.

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