Custom background and header/logo not showing

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  saranorrehed · Member · Feb 1, 2014 at 2:31 pm

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  I started a new site and just upgraded to wordpress 3.8 (ProPhoto5 theme) and now I can’t set a custom background image or see the header image.

  I can see the files in the media gallery and find them in the uploads folder via ftp. But not get them to show on the site. After upload in the customization section the file size and dimensions show but there is no preview.

  I have tried different sizes, file format and now reinstalled wordpress and the theme.

  Please help!

  http://www.gotlandsbröllop.com is the site

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  timethief · Member · Feb 1, 2014 at 5:29 pm

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  That is not a blog being hosted by WordPress.COM and you are posting to the wrong support forum. WordPress.com and WordPress.org are completely separate, have different log-ins and run different versions of themes with same names. http://support.wordpress.com/com-vs-org/

  We provide support only for free hosted WordPress.COM blogs and not for WordPress.org software installs. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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  saranorrehed · Member · Feb 1, 2014 at 6:25 pm

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  Ok thanks, did not realize there were such a difference.

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  timethief · Member · Feb 1, 2014 at 6:40 pm

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  You’re welcome and best wishes.