Custom Banner/header Can’t be Uploaded.

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  celiagiovanna · Member · Sep 17, 2007 at 9:39 am

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  I use the Fjords template but my custom Banner/Header (I never know what these things are called) won’t upload! I go to presentation–>custom banner then I press browse. The document name etc. does appear in the box but as soon as I press Upload it disapears. If I press Upload twice I get: No Image was Uploaded… Help!

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  mark · Member · Sep 17, 2007 at 9:44 am

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  What browser are you using?

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  celiagiovanna · Member · Sep 17, 2007 at 12:56 pm

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  Internet Explorer.
  But you can choose between Firefox and IE on these computers.

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  mark · Member · Sep 17, 2007 at 1:12 pm

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  You browse to the image, select the image
  The image name appears in the box next to the Upload button
  You click upload
  What exactly happens then?
  – does the image name go?
  – does anything upload?
  – what is the filename?
  Can you give all the details please.

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  celiagiovanna · Member · Sep 17, 2007 at 6:30 pm

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  I click upload and then the name dissapers from the box. Then nothing happens.
  If I click upload again after a few minutes it says “no document was uploaded”.
  The file name is “newbanner” or “autumnforest”. I made it in adobe-photoshop.

  I changed computers and now he does upload it but it says “picture does not meet safty regulations”. It is 900 by 200.

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  justjennifer · Member · Sep 17, 2007 at 6:37 pm

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  What file type are you uploading? JPG? PNG? GIF? Those are the most common types. Any chance you are trying to upload an Adobe PS file?

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  timethief · Member · Sep 17, 2007 at 7:59 pm

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  The only theme I can locate with a 900 pixel x 200 pixel custom header size appears to be Fjords. Is this the theme that you are using?
  http://faq.wordpress.com/2006/07/08/which-themes-can-i-add-a-header-image-to/

  The files types that can be uploaded are here http://faq.wordpress.com/2006/05/07/what-filetypes-can-i-upload/
  For images they are jpg, jpeg, png, gif
  Take note that .bmp files cannot be uploaded due to size.

  Would you also post a link to your blog please?