Custom Billing Period

  • Unknown's avatar

    Hey guys, so I built a WordPress website for a friend, and one of the price options is for my buddy to charge the user $499 for a two-time payment, with the option to pay the second time after 14 days.
    I looked it up on Google but couldn’t discover anything that might assist.
    Please assist me.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Im sorry guys, the website that i need help with is this https://1amsocial.com/home/ not http://myfirstsite559764172.wordpress.com/. I’m sorry for the confusion.

  • Hi there,

    one of the price options is for my buddy to charge the user $499 for a two-time payment, with the option to pay the second time after 14 days.

    Are you speaking of selling a product or service via the site? Or are you speaking of changing the WordPress.com upgrade plan for the site?

    https://1amsocial.com/home/ doesn’t belong to the username account you used to create this thread, so we can’t really give you any information about or support with that site.

    Please log into the account that owns the site, and open a new support request at https://wordpress.com/help/contact – as that account is on our legacy business plan you’ll have access to email support, rather than having to post here in the public support forums.

  • Unknown's avatar

    Hey,

    Sorry for the misunderstanding; English is not my first language.
    What I mean is that a buddy of mine is selling a subscription product, and one of the pricing options is for the user to be charged two payments of $499, with the second payment being processed 14 days after the first, rather than the usual every month/year subscription, so it’s like a custom billing period/interval.
    So I’m wondering if it’s possible because there’s no choice for that kind of interval/billing payment under Products > Product Data.

    And yes, I’ll ask my friend for her account credentials, so I may access her account.
    Thank you a lot.

  • Unknown's avatar

    Hey,

    That’s me responding to your message.
    When I replied to you, I was unaware that I was already using my friend’s account.
    My bad.

  • Ah, okay.

    To set up a subscripiton like that you’ll need an add-on like WooCommerce Subscriptions:

    WooCommerce Subscriptions

    I don’t know if this particular type of billing cycle is possible with that add-on. Please ask your friend to contact live chat support via their account, then they can ask the WooCommerce support team directly about this.

    By the way, it’s generally better if you don’t log into someone else’s account using their credentials. If you’re helping your friend to create their site, they can invite you as an admin so that you can access the site using your own account instead:

    https://wordpress.com/en/support/user-roles/

  • Unknown's avatar

    Okay, I understand.
    Thank you very much for your assistance.
    It means a great deal to me.

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