Custom Colors Payment Refund

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  lauradoxford · Member · Feb 20, 2014 at 2:36 am

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  I was in the process of purchasing a Custom Colors upgrade when your servers went down for “routine maintenance.” When the servers came back up, my payment had gone through (I received a Paypal receipt), but the upgrade does not show up in my dashboard. When I go to “My Upgrades”, it says that I have not purchased anything.

  The blog I need help with is: (visible only to logged in users)

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  alxblock · Staff · Feb 21, 2014 at 6:31 pm

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  Hi there,

  I do see what happened here. I’ve gone ahead and sent you a private email about it to explain in more detail.