Custom CSS not working

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  procomitserve · Member · Sep 5, 2017 at 10:34 am

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  I am working on a clients website and the custom CSS on the customisation area has suddenly stopped working? I have tried to make the changes directly on the stylesheets too and nothing is working. This includes colour and layout changes, for example there should be no blue areas and all red areas on the homepage should be #ee1b2e or #999999. Also on the product pages there are a lot of elements that should not be displayed.

  The website I need help with is http://test1.procom-test.com/

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  timethief · Member · Sep 5, 2017 at 4:25 pm

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  test1.procom-test.com is hosted by Connexin Limited
  Hosting provider: Connexin Limited
  WHOIS: Click Here
  IP Address: 185.6.155.42

  That site is not on wordpress.COM servers. Our support docs do not apply to it. We do not provide support for it. You are posting to the wrong support forum.

  This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service