Custom Design access for someone else's site

• 

  michaletzco · Member · Dec 8, 2016 at 11:01 pm

  • Copy link
  • Add topic to favorites

  I am editing a client’s wordpress site. He has made an administrator and has a premium account. I do not have a premium account (I do not have a wordpress site). I am not able to access the custom design features. Do I need a Premium account to enable this feature even though the site’s owner does??

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Dec 10, 2016 at 3:06 am

  • Copy link

  Howdy!

  I’d like to check and make sure you’ve been added as an Admin to the site. Can you verify the site URL? You should be able to access the CSS.

• 

  michaletzco · Member · Dec 14, 2016 at 5:02 pm

  • Copy link

  Strange. So I should be able to fully customize the website even if I am not a premium user?

  here is the URL

  https://leacheconomo.wordpress.com/

• 

  staff-zinnia · Staff · Dec 14, 2016 at 9:11 pm

  • Copy link

  That site does not have a custom design upgrade.