Custom Design Refund

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  bumbumkelly · Member · Mar 17, 2013 at 5:04 am

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  The “cancel” option isn’t showing up on ‘My Upgrades’ for, but my billing history shows it’s been well under 48 hours…did I miss something?

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Mar 17, 2013 at 5:37 am

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  Custom design, as I remember it has a 30 day refund period. I’ll tag this thread for staff attention and hopefully they will be around soon to help you out with this.

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  helper-heroponriki · Member · Mar 17, 2013 at 4:00 pm

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  Hi there!

  I noticed that the link is missing for you, which is odd. I’ve alerted our team to this problem.

  In the meantime, I would be happy to process the refund for you – just let me know if it’s OK to go ahead.

  Thanks!

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  bumbumkelly · Member · Mar 18, 2013 at 12:18 am

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  Fine by me–thank you!

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  helper-heroponriki · Member · Mar 18, 2013 at 2:48 pm

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  Hi there!

  I’ve submitted the refund per your request. Please note it may take 7-10 days for the refund to show up in your account.

  I hope that helps!