Custom Design Refund Request
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the theme customization made it look like you could upload your own headers. I spent $30.00 to find out you cannot. This is all I wanted so I don’t want the THEME customization for NYIPA.org I DO want to keep the domain package. that is fine and works as advertised.
The blog I need help with is: (visible only to logged in users)
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Howdy,
The ability to upload custom headers is dependent on your theme—some themes support it, while others don’t. The themes that support it can be found at http://theme.wordpress.com/themes/features/custom-header/
In either case, the Custom Design upgrade isn’t needed. I’ve refunded the transaction, which you should see on your card in the next couple of business days.
If you need anything else, please let me know. Cheers!
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Wow! That was fast and very much appreciated. I love WordPress and hated to be a pain but the money is not mine as is my startup organization that funded it. Thanks for your super help and happy holidays. Mostly thank you for the gift of this fantastic platform!
Janr Ssor
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Not a pain at all! Would rather refund it than know that you felt like the money going to something helpful.
Happy holidays to you too. Best of luck on the startup!
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