Custom design upgrade does not show
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Hi, I have upgraded the Custom Design to change fonts. I have received a recipe on my email that the payment has been done. But when I now go to “custom design”, It asks me to upgrade again, and I can´t use the upgrade. It does not show anywhere that I have upgraded this. Please contact me. Regards, Ester Roxberg
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Log out of wordpress, clear your browser cache and cookies and then try again and let us know if that helped.
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Thank you for your reply. I have now done that, and it still does not work. When I go to custom design it just says “to activate you must upgrade and purchase” and it takes me to the pay site. But I don´t want to pay twice.
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Contact staff by going to http://en.support.wordpress.com/contact/ and search for anything at all and then down at the bottom click the “no” button and the contact form will appear and tell them about it. They can get it straightened out for you.
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That just all depends as they answer things in the order they come in, but do know that they will get it straightened out for you as soon as possible.
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